Welcome to the CableLabs Support Site !
This site facilitates collaboration between CableLabs and MSO engineers. It's a great place to ask questions, share ideas and get the latest versions of software for the EYES and EARS tool.
Support Sites
- EYES Support The EYES™ (Examine Your Edge System) Monitoring Tool provides human-readable decoding of tru2way and ETV data packets in real-time.
- EARS Support EARS (ETV Activity Reporting System provides a platform for ETV monitoring and reporting that gives a real-time view of EISS signaling, EBIF™ applications, and data resources.
- Tru2way Forum Connect with CableLabs and MSO engineers who are working with tru2way technology in test and/or deployment environments. Use the tru2way forum to ask questions and share ideas for best practices and lessons-learned.
The CableLabs Support site is part of the CableLabs Community. If you are unable to access the materials on the CableLabs Support site, please request a CableLabs Community login:
* Use the CableLabs Registration Form to
-Fill out the "New Accounts" information;
-In the comments field, request the site you would like access, for example "please provide access to the EYES and EARS Support areas of the CableLabs Support Site";
-Your login and password will be sent to you via e-mail.